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FAQ

Contact us
  • First, visit our website to review our services offered.
  • Then, follow the instructions in the Get Started tab
  • W-2
  • Copy of previous year’s tax return
  • Bank Documents
    • Home Mortgage Interest
    • 1099-INT
  • Capital Gains (Losses)
    • 1099-B
    • 1099-DIV
  • Education documents
    • 1098-T
  • What is an ITIN?

    An ITIN is an Individual Taxpayer Identification Number. It is used for tax filing purposes only. It allows a taxpayer to claim the tax benefits of being married and having children or other dependents.

  • How and when can I apply for an ITIN?
    • he ITIN application process must be submitted to the IRS along with a federal tax file. If the application is for a spouse, we will need a copy of your spouse’s passport (and US visa if applicable) signed & dated by your spouse.

    • Even if your spouse is not, or was not, present in the US during the tax year you are still eligible to apply for an ITIN and file your tax return as Married Filing Jointly.

    • Some individuals may be required to submit original passports or certified copies of passports. A certified copy must be certified and attested true by the government agency that issued the original passport. For more information on how to obtain certified passport copies while in India, please try the following links:

    • Passport India
    • Superb Enterprises

The processing period at Indy Tax Service varies per individual. A tax preparer may request documentation from a client before tax preparation can begin.

Typically, if all required documentation is submitted and all interview questions answered, the tax file can be completed the same day.

Once the tax return is completed and submitted, the IRS will typically have the return processed in 2-3 weeks if submitted electronically.

Fees are dependent upon the amount of time put into preparing a tax return, as well as the degree of complexity of the tax return.

The best way is to request a copy from your employer’s HR department.

Within 24 hours of submitting your documents you should be contacted by a tax preparer by email or phone.

The referral bonus differs per client and is based upon the number of clients you refer to Indy Tax Service who file with us.

The referral bonus can be difficult to calculate and determine. It can take a few months after tax season has ended before we begin issuing bonuses.

Do not be frightened! Please forward a scanned copy of that letter to your tax preparer via email. Your tax preparer will review the letter and your case to determine the best possible course of action.

There has been a rise in the number of scammers trying to intimidate and receive payment from individuals. If you feel you are the target of a scam, be wary of the below warning signs:

  • The IRS will never contact an individual via email, social media, or text messaging.
  • Scammers may be very intimidating and persuasive. They often ask for payment via money order – the real IRS will accept several different modes of payment.
  • Only in rare and unique circumstances will a client ever receive a phone call from the IRS.
  • The real IRS will typically send postal correspondence to an individual’s address before they pursue any other means of communication.

Yes, Absolutely.

We work to protect your information during transmission, by using Secure Sockets Layer (SSL) Certificate, which encrypts the information you input.

All the data is encrypted using 256-bit AES encryption, also known as AES-256—one of the strongest block ciphers available.

Yes, Absolutely.

We chose Microsoft Azure as our cloud service provider. They are well known for maintaining the highest security standards available in the market.

We take security and privacy seriously and work tirelessly to help protect your data. Central to our strategy in ensuring protection of our customer’s data. All documents that are uploaded via our website will be automatically encrypted by Azure Storage Service prior to persisting, and decrypted prior to retrieval.

Documents are encrypted using 256-bit AES encryption, also known as AES-256—one of the strongest block ciphers available.